Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: support@seaouraofficial.com
Q. Where do you ship from? A. We ship from Shenzhen warehouses located in China or USA warehouses
Q. How long will it take for my items to arrive? A. It will usually take 7-20 business days for all orders to arrive. Shipping times vary based on customer location and from product-to-product; based on demand and shipping location.
Q. How long will it take to dispatch the order? A. It will take usually up to 3 business days, while, in peak times, it may take up to 5 business days to dispatch.
Q. Do you ship Worldwide? A. Triple yes! We want the whole world to enjoy our products!
Q. Is shipping really FREE? A. YES! We offer completely FREE shipping on ALL our products!
Q. Where is your company located? A. Our company's headquarters are located in the CN, while our warehouses and vendors are scattered across China and USA.
Q. Which currency will I be charged in? A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order? A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order? A. All inquiries can be forwarded to support@seaouraofficial.com
Q. How can I pay? A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex.
Q. Is Checkout on this site safe and secure? A. You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!
Q. If I enter my email address will you sell my information? A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs? A. For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
What is Lorem Ipsum?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Why do we use it?
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).
About this item Four Outlet Oxygen Pump: The rugged PC housing and transparent internal visual structure with Single/Dual/four Outlet can be used in multiple fish tanks or aquariums, making it suitable for both fresh and sea water to provide a continuous oxygen supply to...
About this item Dual Outlet Oxygen Pump: The rugged PC housing and transparent internal visual structure with Single/Dual/four Outlet can be used in multiple fish tanks or aquariums, making it suitable for both fresh and sea water to provide a continuous oxygen supply to...
About this item Single Outlet Oxygen Pump: The rugged PC housing and transparent internal visual structure with Single/Dual/four Outlet can be used in multiple fish tanks or aquariums, making it suitable for both fresh and sea water to provide a continuous oxygen supply to...
