You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Free Shipping to Most Countries
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
30-Day Hassle-Free Returns.
Our team usually answers your questions within 24 hours
Special Features:
What service from this company. This light is no-where to be found in the UK but contacting this company they assured me they can deliver to the UK with a UK plug.
True to their word within 14 days of ordering I had the light with me and with a UK plug
Light works excellently fits perfect for my tank i got the 42W 36"- 42" size for a 36" tank.
Works perfectly after reading instructions it took a few minutes to get my head around programming the controller for 24/7 but now got that into my head I love the light colours are really good plant growing well I would not hesitate to use the company again and would recommend to others
It does exactly what I need. It is also wide enough for my 40 gal tank. The interface is easy to set up and program.
I like how the lights turn on like if it's sunrise time and changes throughout the day until sunsets
This light is pretty amazing. I actually decided to spend a bit more on a light and it was definitely worth it. Not only did the tank look better but the plants were growing a little more (It wasn't the greatest difference but still a noticeable increase in plant growth). The controller was a little complicated to figure out but if you fiddle around with it, it shouldn't take more than a few minutes.
Beautiful colors. Makes my acquarium beautiful!
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