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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Q1: What type of aquarium tanks is this magnetic aquarium cleaner suitable for?
A1: This magnetic aquarium cleaner is specifically designed for glass aquariums with a thickness of less than 1/2 inch. It is suitable for fish tanks ranging from 1 to 30 gallons. Please note that it is not recommended for acrylic or plastic aquariums.
Q2: Does this aquarium cleaner include a temperature monitoring function?
A2: Yes. The back side of the cleaner features a built-in temperature sensor that allows you to monitor aquarium water temperature. Press and hold the button for 3 seconds to switch between temperature units. The monitoring range is 0℉ to 99℉ with an accuracy of ±0.9°F.
Q3: Will the magnetic aquarium cleaner fall into the fish tank?
A3: No. The cleaner features a strong magnetic adhesion system that keeps both sides securely attached to the glass surface. The floating design also prevents the cleaner from sinking if separated during use.
Q4: How does the magnetic aquarium cleaner clean the aquarium glass?
A4: The powerful internal and external magnets allow the cleaner to scrub both sides of the aquarium glass at the same time. It effectively removes algae and dirt from the glass surface, helping maintain a cleaner and clearer aquarium environment.
Q5: Is this aquarium cleaner safe for fish and aquatic plants?
A5: Yes. The compact floating design allows easy operation without disturbing fish, shrimp, or aquatic plants. It takes up minimal space and helps maintain aquarium cleanliness without affecting aquatic life.
Q6: How do I install and use the magnetic aquarium cleaner?
A6: Simply place the two magnetic parts on opposite sides of the glass and allow them to attach securely. Move the external handle to control the internal cleaning pad and clean the aquarium glass easily.
Q7: Does the aquarium cleaner require battery replacement?
A7: Yes. The temperature monitoring function requires a battery to operate. The battery can be replaced when needed to maintain accurate temperature readings.
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Great little addition to cleanup. Also temperature is spot on. Would definitely recommend this little gadget. Well done Seaoura. Delivery to Scotland was very quick.
It gives a reeding 2 degrees less from heater temp 2 feet away
I like the magnetic feature of this product - not cheap...extremely strong magnetic feature while cleaning my aquarium - and my fish are not bothered by this product
This is great product. Easy to use and very functional. Looks good and cleans great.
It's very nice addition to the tank. Sure beats. The little strip thermometer that was on the front looks 100% better and works great
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